The short answer
The free plan is the trial, so there are no automatic refunds. If something went wrong, ask through the refunds page and a person replies.
Why no automatic refunds
Every feature is on the free plan, with no time limit, so you can find out whether Perfect Dictation works for you before paying anything. That is why payments are not refunded automatically.
When we do refund
| Situation | Usually |
|---|---|
| Charged twice, or by mistake | Always put right |
| Annual, asked within 14 days, used lightly | Refunded |
| Pro, the month already paid for | Kept; cancel and you are not charged again |
| It did not work for you and we could not fix it | Looked at fairly |
How to ask
- Go to the refunds page and open the charge lookup.
- Find the payment with your email or your card's last four digits.
- Say what went wrong. A person checks it against your account and replies by email.
Approved refunds go back to the same card.
Please ask before disputing
A card dispute freezes the account while the bank decides, which takes weeks. Asking us first is almost always faster.
Related questions
Try Perfect Dictation freeWindows 10 and 11. 2,000 words every week, every feature.
Download for WindowsStill stuck? Open a ticket and a person replies.