Can I use it for confidential work?

Can I use Perfect Dictation for confidential work?

The short answer

Your audio is not kept and your text is never stored on our servers, so there is no archive of what you said on our side. If your work has formal rules about which services may hear client or patient details, check them with your organisation first.

What happens to confidential words

Audio is sent over an encrypted connection, turned into text, and discarded. It is never written to disk on our servers.
Text goes straight back to your PC and is stored only in History there.
The engines that process your speech each state that they keep nothing and train on nothing.
We keep counts only: words, seconds, app names, never content.

So after your text appears, there is no copy of what you said anywhere except your own PC.

What it is not

Perfect Dictation is a writing tool. It is not a medical records system, a case management system or a certified transcription service, and it does not offer contracts such as a business associate agreement. Some professions and organisations have formal rules about which outside services may process client, patient or case details, even briefly.

Checking with your organisation

If you are unsure whether you may use it for a particular kind of work, ask your IT, compliance or information governance team. The privacy page lists every service involved, what each one does, where it runs and what it keeps, which is usually what they will ask for.

Keeping your own copy tidy

Because History lives on your PC, it is covered by your own PC's security. Set History to keep only 30 days, or clear it after sensitive work, and use your organisation's usual screen lock and disk encryption.