The short answer
Perfect Dictation uses more than one speech and clean-up engine. If the main one is slow or busy, the next one takes over automatically, usually without you noticing more than a second or two.
Backups behind every dictation
Every dictation goes through two steps: speech to text, and the clean-up. For each step, Perfect Dictation has a main engine and at least one backup from a different company. If the main engine is slow, busy or down, your dictation goes to the next one automatically.
- Most of the time you notice nothing at all.
- Occasionally a dictation takes a second or two longer while it switches.
- Your text is never lost: if every engine were busy, the clip waits and is tried again.
Checking the service
The status page shows how the service is running right now and over the past weeks.
If text is slow for you only
If the status page is all green but your dictations are slow, the cause is usually the connection between your PC and the service: a weak Wi-Fi signal, a busy VPN, or a slow mobile connection. Short dictations are least affected.
Privacy is the same on every engine
Every engine we use, main or backup, keeps nothing it processes and trains on nothing. See Do you keep my audio?
Related questions
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